Heydi Sova is a Senior Customer Support Manager at Sensor Tower, where they leverage a strong background in customer service and technical expertise to deliver exceptional client experiences. With previous roles as a Strategic Support Engineer and a Technical Support Representative, they have cultivated skills in troubleshooting, problem-solving, and team leadership across diverse sectors. Heydi's educational background includes a Technology degree in Systems Analysis and Development from Universidade Tecnológica Federal do Paraná. Their early experience includes internships and roles focused on software development and business intelligence, showcasing a passion for technology and a commitment to customer success.
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