Lauren Dignam has diverse work experience in various roles and industries. Lauren started their career as a Sales Consultant at a Jewellery Design Company in 2007. Lauren then transitioned to the role of Sales Consultant and later Admin Manager at The South African Gold Coin Exchange from 2008 to 2014.
In 2015, Lauren joined Zapper.com as a Senior Key Account Manager and later became part of the National Groups Team as a Business Development Manager. Lauren was responsible for new client onboarding, sales development, and generating new business.
From 2017 to 2018, Lauren worked as an Account Manager at App Annie, delivering app data insights to businesses. Lauren then joined Domo, Inc. as a Corporate Account Manager, optimizing business performance by connecting employees to data and expertise.
In 2018, Lauren became the Head of Customer Success Management Europe at Connexity, Inc., leading customer success initiatives in Europe.
Currently, Lauren is working at Sensor Tower as the SVP Global Account Management. Their responsibilities include managing global tech vertical analytical and customer-facing Account Managers, ensuring customer satisfaction, and providing guidance for the Account Management function globally. Lauren is also involved in the integration of Brand and Mobile First customers and achieving ambitious upsell and cross-sell goals.
Overall, Lauren Dignam has a strong background in sales, account management, customer success, and business optimization across various industries.
Lauren Dignam obtained a Post Graduate Diploma in Business, Management, Marketing, and Related Support Services from the South African Institute of Management, attending from 2013 to 2015. Additionally, they hold a certification in Dale Carnegie Leadership Management from Dale Carnegie.
November, 2023 - present
October, 2021
July, 2020
Vp, Customer Success - EMEA at Datadog
Director, Client Communications at Dana-Farber Cancer Institute
Director, Strategy Communications & Clinician Engagement at Sutter Health
Vp, Customer Transformation And Value Analytics at Certinia
Vice President, Global Client Executive at Chubb
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