Ed Ra has a diverse background in customer experience and operations management. They served in the Korean Augmentation To the U.S. Army with the 8th U.S. Army from 2015 to 2016. Ed has held various leadership roles, including CX Lead at FreshCode from 2021 to 2022, and is currently the Head of CX at SentBe since 2025. They have also contributed to operations at multiple organizations, including serving as Chief of Staff at munch factory, reflecting a strong focus on enhancing customer experience throughout their career.
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