Leon Chaddock

Leon Chaddock has a diverse range of work experience. Leon is the CEO and Founder of Sentiment.io, where they developed a SaaS customer service platform that helps companies improve their performance on social media, email, chat, and messaging channels. Leon achieved significant results, such as improving response times by 2709% for Uswitch, increasing the number of customers responded to by 1385% for Jamaii Telecom, and handling three times the volume for eBay with the same number of customer care representatives.

Prior to Sentiment.io, Leon served as the Director of MACRANET LIMITED since 2003.

Leon also worked as the Managing Director of Sentiment Metrics from 2008 to 2014. This company focused on social media monitoring and worked with over 300 clients in the PR and marketing space.

Leon's work experience also includes being the Managing Director of Ljfind, where they developed web properties such as Maxidate.com and LJFind.com. Leon also worked as a Senior Engineer at Anite, where they developed solutions deployed across local and central government, including a major systems integration project in London.

Overall, Leon Chaddock has a wealth of experience in developing innovative customer service platforms and working in the fields of social media monitoring and web development.

Leon Chaddock pursued a BSc (Hons) degree in Geographical Science and Information Systems from the University of Portsmouth.