Pedro Rivera is an experienced Solutions Architect with a demonstrated history in the field of voice communications and technology. At Sentinel Technologies, roles included Solutions Architect from November 2021 to February 2025 and Advanced Solutions Analyst from January 2015 to June 2019, focusing on Cisco voice solutions for clients in the Chicago metropolitan area. Prior experience includes positions as a Senior Solutions Analyst and Technical Lead at Cisco in 2014, where responsibilities encompassed Cisco Unified Communications projects, and as Lead Voice Engineer at PrideVel Consulting LLC from 2009 to 2014, overseeing a Voice Analyst team. Additional contributions as Lead Voice Analyst Consultant at Gallagher in 2014 involved the design and implementation of VoIP solutions. Pedro holds a Bachelor's degree in Information Systems from Instituto Universitario de Tecnologia Antonio Jose de Sucre.
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