Andrew Downey is an experienced technical support engineer with a strong background in cybersecurity and IT support. Currently serving as a Staff Technical Support Engineer at SentinelOne since November 2018, Andrew specializes in providing technical support for advanced EDR/EPP solutions across multiple operating systems. Prior experience includes roles at Symantec and Business Solutions Group, where Andrew provided technical support for endpoint protection solutions and conducted testing on networking hardware, respectively. Andrew also has a foundational background in IT consulting and customer service, with early career experience at Oregon State University and as a chef at Ruby Tuesday. Andrew holds an Associate of Applied Science (AAS) in Network and System Administration from Linn-Benton Community College.
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