Andy Kramer is a seasoned technical manager with extensive experience in technical account management and support escalations. Currently serving as a Manager at SentinelOne since April 2023, Andy previously held managerial roles at VMware and VMware Carbon Black, where responsibilities included managing support escalations and leading teams in complex technical environments. Andy's career began at Precise Software Solutions as a Senior Technical Support Engineer, providing high-level support for application performance management products. Additionally, Andy gained valuable experience at Mincom as a Technical Support Engineer, focusing on E-commerce integrations and custom implementations. Andy holds a Bachelor of Science degree in Computer Information Systems from the University of Northern Colorado, obtained in 2007.
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