Mal Shakespeare is an experienced professional with a strong background in customer success management and operations. Currently serving as a Staff Customer Success Manager - Enterprise at SentinelOne since August 2021, Mal oversees major customer accounts across the United States, focusing on success planning, business reviews, and escalation management. Prior to this role, Mal founded wedryv, a prominent transportation service, and held various leadership positions at Planview, Inc., enhancing customer success strategies across multiple industries. Additionally, experience includes a role as VP Operations at WorkLodge, facilitating the company's growth and operational strategy. Mal holds an AA-Equivalent Degree in Computer Science from the University of Wolverhampton.
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