John Thomas is a seasoned Senior Quality Assurance Analyst with extensive experience in software quality assurance and technical support. Since March 2015, John has been with Sentry Data Systems, where responsibilities include collaborating with Project Managers for software implementations and refining QA processes. Prior to this role, John worked at Siemens Enterprise from August 2007 to August 2014, creating and executing test suites for emerging products and debugging SIP/VoIP issues. Experience at Coppercom as a Quality Assurance Test Engineer from October 2003 to July 2007 involved analyzing requirements and conducting interoperability testing for voice mail systems. Earlier career highlights include serving as a Senior Technical Support Engineer at Siemens-ACES from 1996 to 2003, overseeing operations and maintenance of Siemens voice electronic systems and implementing testing processes for software updates. John holds an Associate of Science degree in Computer Science from Eastern Florida State College.
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