Javier Ferretty

Javier Ferretty is an accomplished professional with extensive experience in customer success and product management across various technology companies. Currently serving as the Enterprise Customer Success Manager at Sentry since November 2023, Javier previously excelled at BigPanda as a Senior Customer Success Manager, achieving 111% Net Revenue Retention and mapping the Enterprise customer journey. Javier's career spans roles at 8x8 as Product Manager, where product vision and partner onboarding were driven, and at Jive Software, where responsibilities included consulting with enterprise accounts and managing project teams. Early career experience includes positions at Razorfish, focusing on project management for major clients, and consulting work at Accenture. Javier holds a B.S. in Management Information Systems from Santa Clara University and an MBA from San Francisco State University.