Sentry
Scott Chaykin serves as the Head of Customer Success and Support at Sentry since December 2022. Previously, Chaykin held the position of VP Customer Success at both Synapse and Contrast Security, where significant achievements were made in customer satisfaction and success management. At Mirantis, leadership resulted in a customer service excellence culture, achieving over 90% CSAT. In earlier roles at Good Technology, Nexant, Litescape Technologies, Genesys Telecommunications, and Cadence Design Systems, Chaykin demonstrated a strong focus on customer support, operational improvements, and team collaboration, consistently enhancing customer satisfaction and contributing to substantial business growth. Chaykin holds a Bachelor of Science in Electrical Engineering from the University of Pennsylvania.
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Sentry
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Sentry's platform helps developers diagnose, fix, and optimize the performance of their code. Each day, they process billions of exceptions and transactions from some of the most popular products on the internet.