Zsofia Dalnoki-Papp is a skilled professional in technical support and customer service, currently serving as a Support Engineer at Sentry since October 2022, after roles as a Technical Support Specialist and Customer Support Representative. Prior experience includes working as a 2nd line support and junior front-end developer at Skawa Innovation Ltd. from November 2021 to August 2022, and as a Technical Support Specialist and Customer Support Team Lead at Logiscool Ltd. from March 2017 to October 2021. Zsofia holds a Front End Developer Nanodegree from Udacity and a Bachelor's Degree in Hungarian Language and Literature & Creative Writing from Eötvös Loránd University, along with a high school diploma in arts and literature with a focus on German from Révai Miklós Grammar School.
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