Mark Salzer is an experienced Application Support Engineer at SEPHORA, providing third-level support for in-store applications and assisting over 400 stores through various support channels since April 2015. Prior to this role, Mark served as an Application Quality Specialist II at LifeScan, Inc., where responsibilities included second-level technical support, enhancing customer relations, and driving process improvements while adhering to FDA guidelines. Experience also includes positions as an Application Quality Specialist at pulseMD and a Programmer at Analysts International, focusing on software support and driver development. Mark holds a Bachelor's of Science in Game and Simulation Programming from DeVry University and a Bachelor's of Science in Computer Science from the University of Kentucky.
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