Thomas Herrmann

Thomas Herrmann is a seasoned marketing and customer experience consultant currently working at SEPHORA as a Consultant Customer Experience since April 2024. Prior to this role, Thomas served as a Consultant for Marketing Strategy at Recyclivre, where responsibilities included developing the 2024 marketing strategy and action plan, as well as creating the marketing P&L. Thomas previously held significant positions in GO SPORT, including Director of Customer Marketing and Data & Loyalty Manager, overseeing strategy, P&L, and a team of up to 12 individuals. Thomas began his career at Fnac as a Business Analyst and Data Miner, contributing to business reviews, performance analysis, and customer insight generation. Additional experience includes data analysis roles at National Bank of Canada, JCDecaux, and RATP. Academically, Thomas holds two master's degrees: one in Geopolitics from the University of Paris I: Panthéon-Sorbonne and another in Geomarketing and Territorial Strategies from Université Paris-Est Créteil.