Sephora

Anna Lua is a tech delivery leader with over two decades of experience in transforming complex business needs into scalable digital operations across the Asia-Pacific region. Currently serving as the Senior Manager of Quality Assurance and Service Operations at Sephora, Anna shapes QA and service delivery practices to support over 300 stores and 17+ applications. Prior roles include positions as Senior Manager at DFS Group Limited, Principal Consultant at Push Consulting, and Senior Technical Consultant at iCost Systems Pte Ltd, where Anna developed high-performing QA functions and collaborated with clients on various technology implementations. Anna holds a Bachelor of Information Technology with a focus on Management Information Systems from Queensland University of Technology.

The Singapore office focuses on regional e-commerce, supply chain analytics, logistics, and product management for the beauty sector.

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Quality Assurance

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