Divyesh Patel

Technical Support Lead Engineer at Seqrite

Divyesh Patel has a strong background in technical support and server administration. Divyesh started their career at Creative InfoTech Solution Pvt. Ltd. as a Computer System Engineer, where they installed and troubleshooted networks for small and medium-sized businesses. Divyesh then joined Sai Infosystem (India) Ltd. as a Windows Server Administrator, where they monitored and managed servers and networks in a Tier-3 Data Center. Divyesh also coordinated with projects for specific hardware, software, and network support, and provisioned servers and services upon customer request. Divyesh then worked at Bilfinger Neo Structo Private Limited as a Server Administrator, where they monitored and managed servers and network infrastructure. Divyesh also provided central email and antivirus support, upgraded systems, and ensured security through access controls and firewalls. In their most recent role at SEQRITE, Divyesh served as a Lead Technical Support Engineer - Enterprise, providing technical support to global enterprise-level customers and partners on QH/SEQRITE security products. Divyesh researched technical topics, analyzed and resolved complex issues, and communicated effectively with internal and external stakeholders. Divyesh also participated in new product releases and mentored new technical support engineers.

Divyesh Patel pursued their education in the field of Information Technology and Computer Engineering Technology/Technician. From 2011 to 2012, they attended Sikkim Manipal Institute of Technology - SMU, where they obtained a Master of Science in Information Technology (Msc.IT). Prior to that, from 2007 to 2010, they studied at South Gujarat University and earned a Bachelor's degree in Computer Engineering Technology/Technician.

In addition to their formal education, Divyesh Patel also holds a certification as a Microsoft Certified Professional, which they obtained in February 2009 from Microsoft Corporation Ltd.

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Timeline

  • Technical Support Lead Engineer

    December, 2016 - present