Eric Swanson

Eric Swanson has a diverse work experience spanning several companies. Eric currently holds the position of Client Experience Manager at Sequoia Consulting Group, where they focus on providing benefits, HR, payroll, and risk management solutions to employers. Prior to this, they worked at Navia Benefit Solutions, Inc. in various roles, including COBRA Manager, Interim COBRA Manager, Account Associate Supervisor, Account Associate Lead, and Account Associate.

Before joining Navia Benefit Solutions, Eric was employed at Healthcare Management Administrators as an Enrollment Account Specialist, where they were responsible for developing training materials, coordinating with HR departments, and processing eligibility updates and terminations. Eric also worked as a Benefits Specialist at the same company, handling tasks such as processing COBRA Election Notices and payments for premiums due.

Earlier in their career, Eric was associated with Apple, where they held positions such as Back of House Specialist, Operator/Admin Assistant, and Concierge. In these roles, they performed tasks ranging from inventory management to customer service and scheduling. Eric began their professional journey as an Electronics Team Member at Target, where they assisted customers with electronic products, managed sales signage, built shelves, and trained new team members.

Overall, Eric Swanson has acquired significant expertise in client experience management, COBRA administration, benefits processing, training, inventory management, and customer service throughout their career.

Eric Swanson began their education at Bellevue College in 2008, where they pursued an Associate degree in Business. Eric successfully completed their studies in 2011. In the following year, Swanson enrolled at Eastern Washington University, where they focused on Human Resources Management/Personnel Administration, General. Eric graduated from Eastern Washington University in 2013 with a Bachelor of Business Administration (BBA) degree.