Tzafrir Koznitz is a visionary executive leader with extensive expertise in customer experience transformation, strategic growth, and global operations. Currently serving as the Head of PS & Customer Support at Seraphic Security since December 2025, Tzafrir has a proven track record of driving revenue growth and optimizing customer engagement strategies. Prior to this role, Tzafrir held senior positions at Rapid7, including Senior Director of Customer Services & Global Technical Support and Director of Customer Services & Global Technical Support at IntSights. Experience also includes leadership roles at Verint Israel and contributions to various technical and customer service positions at Liacom Systems Ltd. and HOT. Tzafrir holds a BA in Business Administration from Ruppin Academic Center and multiple relevant technical diplomas, further underscoring a strong foundation in both business and technology.
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