Mike Morris

Senior CRM & Marketing Automation Strategist at Sercante

Mike Morris has worked in the marketing and sales industry for over 20 years. Mike began their career in 1996 at Global Knowledge as a Product Marketing Manager, where they promoted public IT courses and was responsible for customer profiling and modeling. In 2017, they returned to Global Knowledge as the Director of North American Marketing, where they were responsible for aligning the overall marketing strategy and tactics to support the corporate plan and drive revenue growth. In 2016, they moved to Red Hat as the Senior Manager of Global Training and Certification Marketing, where they managed the Global Services team and programs to generate demand and build awareness for Red Hat's portfolio of training and certification offerings. Currently, Mike is a Senior CRM & Marketing Automation Strategist at Sercante, where they help marketing and sales teams become successful on the Salesforce platform.

Mike Morris received their BSBA in Business from Western Carolina University between 1991 and 1995. Since 2019, they have been taking courses with Trailhead by Salesforce to gain knowledge in Reporting, CRM, App Logic, Integration, and Security. Mike has also obtained a number of certifications from various institutions, including DESelect Segment Certification (2022), Marketing Cloud Administrator (2022), Marketing Cloud Email Specialist (2022), Salesforce Certified Sales Cloud Consultant (2021), ZoomInfo Certification for Marketing (2021), ZoomInfo OperationsOS Certification (2021), Salesforce Certified Platform App Builder Certification (2021), Ranger (2021), Salesforce Certified Advanced Administrator (SCAA) (2020), Salesforce Certified Administrator (SCA) (2019), Salesforce Certified Pardot Consultant (2019), Salesforce Certified Pardot Specialist (2019), and Routing Certification (2022).

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