Beth Smith

Beth Smith is a resilient and highly motivated individual with experience in IT Service Management. Currently serving as a Service Delivery Manager at Serco, Beth manages key stakeholder relationships and supports excellent service delivery across the Citizen Services sector. In previous roles, Beth has demonstrated strong communication skills and a methodical approach to problem-solving, advocating for increased participation of women and young people in the IT industry. Beth's passion for customer service and teamwork has been pivotal in creating meaningful relationships and improving customer experiences.