Bilal Shaikh is an experienced professional in the call center industry, currently serving as a Call Center Director at Serco and a Sales Team Lead at Regear Infotech Pvt Ltd. With over ten years of expertise, they focus on Housing Disrepair (HDR) and Individual Voluntary Arrangements (IVA), actively connecting leads to solicitors in the UK. Bilal holds an MBA in Customer Service Support and Management from the University of Mumbai, where they have studied since 2013. Their commitment to personal growth and relationship-building is evident in their approach to business and leadership.
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