Chris Stevens is a Knowledge Manager at Serco, leading the strategy and delivery of knowledge management solutions within the Digital, Data and Technology Department. With over 9 years of experience, Chris has previously held roles such as Knowledge Lead at Lloyds Banking Group and ESN Knowledge and Quality Manager at Motorola Solutions, where they implemented effective knowledge systems and practices. Chris holds certifications including the ITIL Foundation Level and has a solid educational background in Geography and Law from Great Barr Sixth Form. Passionate about empowering teams and driving continuous improvement, Chris utilises data and insight to address knowledge gaps and enhance service quality.
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