Daniel Dolling is a Business Transformation Project Manager at Serco, where they lead cross-functional teams to deliver impactful projects that enhance customer experience and operational efficiency. They possess over 8 years of experience in project management, service delivery, and continuous improvement, holding certifications in Project Management in Practice and Lean Six Sigma Green Belt. Previously, Daniel worked at Optus as a Transformation Manager, where they successfully led an AI-Driven Transformation program and managed critical initiatives in response to cybersecurity challenges. Additionally, they served in various roles, including Service Delivery Manager and Continuous Improvement Lead, consistently driving significant cost savings and enhancing customer satisfaction. Daniel's dedication to innovation and effective stakeholder communication underpins their success in achieving strategic objectives.
This person is not in the org chart
This person is not in any teams
This person is not in any offices