Daphanie Brown possesses extensive experience in administrative and human resources roles, including positions at the Texas Veterans Commission as an Administrative Assistant II, where local veterans employment activities were developed and evaluated. Daphanie also served as an Executive Assistant in the US Army, managing calendars, preparing presentations, and coordinating meetings for the CEO. With a solid foundation in personnel management demonstrated through a Human Resources Specialist role, Daphanie currently works at Serco as a Personnel Coordinator, assisting with recruitment and onboarding processes while ensuring compliance with labor laws. Other notable positions include a Medical Receptionist at Encompass Health, where administrative support significantly improved response times, and a Contact Center Specialist at the Internal Revenue Service, providing essential assistance to taxpayers. Daphanie holds a Bachelor of Science in Criminal Justice/Law Enforcement Administration from Texas State University and an Associate of Arts in Legal Assistant/Paralegal from Keiser University.
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