Donna Evans

Donna Evans is a seasoned Service Delivery Manager with extensive experience in managing Service Transition, Release, and Change Management teams. Throughout their career, they have excelled at meeting operational and customer service metrics while improving team performance and enhancing client satisfaction. Donna has held various roles, including Change Manager at Capgemini and RCDTS, and currently serves as a Service Delivery Manager at Serco. With a strong attention to detail and the ability to work under pressure, Donna prides themselves on successfully managing third-party supplier relationships.