Fay Eckersley is an experienced Information Technology Lead currently serving as a Service Delivery Manager at Serco. They have a demonstrated history of working in the information technology and services industry, having previously held roles such as Helpdesk Team Leader at Canon EMEA from 2010 to 2019 and Helpdesk Specialist at Canon (UK) from 2005 to 2006. Fay is skilled in customer service, coaching, strategic planning, delegation, and team leadership.
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