Iain H. is an experienced senior business leader specializing in ICT services, currently serving as the Head of ICT Services at Serco since 2011. Iain has a strong background in managing high-performance IT departments and delivering complex projects and business transformations. Previous roles include IT Operations Manager at Domino Systems and Head of IT Operations at The Guide Dogs for the Blind Association. Iain holds a BSc degree from the University of Hertfordshire, completed in 1990.
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