Jennifer J. has extensive experience in administration and management of various software tools, particularly in Jira and Confluence. Currently serving as a Jira Service Desk, Confluence & Jira Software Administrator at Serco since December 2016, Jennifer J. manages Jira Cloud, Jira Server, and Confluence server environments, specializing in compliance with FedRAMP standards. Prior to this role, from March 2005 to October 2016, Jennifer J. was a JIRA & Confluence Tool Administrator at SRA, a CSRA company, where responsibilities included managing JIRA and Confluence for the Department of State's Refugee Processing Center and serving as a Change Manager for the Federal Deposit Insurance Corporation. Jennifer J. also brings experience from earlier positions, including Serena Dimensions CM Tool Administrator and Help Desk Agent at Serena Software, and as an Information Management Technology Specialist at the U.S. Department of Energy.
This person is not in any teams
This person is not in any offices