Michael Kiernan is a management professional with over thirty years of experience in change management, quality assurance, and project management. Currently serving as a Program Manager at Serco Citizen Services, they are responsible for establishing partnerships with senior government and emergency services personnel across multiple regions. Michael holds an Executive MBA and a Master of Commerce, enhancing their expertise in operational business continuity and crisis management. Previously, they have held key roles in organizations such as Victoria Police and General Motors, contributing significantly to high-performing teams and strategic program delivery.
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