Michelle Aston is currently the Head of Workplace Services, having previously served as a CCaaS Service Lead at Serco. Their career includes multiple roles within RWE, where they advanced from Senior Technical Analyst to Supplier Performance Manager, overseeing IT service delivery and continuous improvement initiatives. In addition, Michelle has experience in service design and transition management from their time at Innogy Business Services. They took a career break in 2020 before resuming their professional journey in the workplace services sector.
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