Nicky Kemp is an experienced professional in healthcare operations with over 30 years of expertise in enhancing quality care and regulatory governance across various settings. Currently serving as the Head of Health & Social Care Partnerships at Serco, Nicky previously held roles as Group Operations Manager at Bayswood Care Group and Operations Manager at Barchester Healthcare, where they implemented strategic improvements and led large teams to optimize performance. Nicky's extensive background includes inspections for the Care Quality Commission and a commitment to compassionate leadership aimed at better patient outcomes. Nicky is pursuing a Higher National Diploma in Adult Health Nursing at the University of Central Lancashire.
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