Sara L.

Sara L. is currently the Assistant Director at Serco, where they have built a progressive career in the custodial sector, advancing from frontline roles to executive leadership. They have a deep understanding of prison operations, strategic management, and public service delivery. Beginning as a Prison Custody Officer, Sara developed strong skills in safety and offender management before becoming a Custodial Operations Manager, leading teams to enhance security and operational efficiency. As a Pan Custodial Safety Lead, Sara has influenced national safety initiatives and driven cultural change across multiple establishments. Sara holds a Bachelor of Arts in Business Management with a 2:1 from the University of Wolverhampton, completed in September 2021.