Steven Smith

Steven Smith is currently the Chief of Staff and Head of HR Transformation at Serco, where they focus on enhancing organizational culture and performance through strategic HR initiatives. With over 20 years of experience in various leadership roles, they have previously served as Managing Director at Ineo Life Ltd, focusing on optimizing human potential, and held director-level positions in property management and customer services at companies like MTCnovo Ltd and Eaga PLC. Known for leading impactful change and fostering alignment across diverse teams, Steven is driven by a belief in investing in people to achieve organizational goals.