Tracy West is the Director of Analytics, Cybersecurity & Technology Solutions at Serco, where they deliver analytic and technology services with a focus on customer-centric outcomes. Previously, Tracy served as a Senior Manager of Network Operations at Air Force Space Command, overseeing cybersecurity operations for 850,000 users and managing significant IT budgets. Tracy holds a Bachelor of Science in Social Sciences from the United States Air Force Academy and two Master's Degrees, one in Homeland Defense and Security from the Naval Postgraduate School and another in Management Information Systems from Bowie State University.
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