Vikki Couper is a Resource Planning Bid Architect at Serco, where they provide Resource and FTE modeling solutions to enhance operational efficiency. Previously, Vikki served in various roles at the Royal Bank of Scotland, including Rostering Manager and Real Time Analyst, where they developed resource plans and managed staffing levels across multiple sites. Their early career included a position as an Executive Meeting Manager at Marriott International. Vikki earned a Higher National Diploma in Promotions and Events Management from Glasgow College of Food Technology.
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