Davi Morais

Davi Morais is a Senior Operations Coordinator specializing in call center and BPO management. They have extensive experience overseeing active and receptive call center operations, focusing on sales teams, customer service, and quality assurance. Davi has held leadership roles at several companies, including System Interact and Sercom, where they emphasized effective team development and operational excellence. They are currently pursuing a postgraduate degree in Strategic People Management while holding a Master of Business Administration in Human Resources Management from Universidade Presbiteriana Mackenzie.