Roberth Willians has extensive experience in operations and contact center management. Roberth served as a Junior Operations Coordinator and later as a Contact Center Supervisor at System Interact from December 2021 to May 2024, focusing on sales, collections, and customer service. Prior to that, Roberth worked as a telemarketing operator in the sales sector. Currently, Roberth holds the position of Senior Operations Coordinator at Sercom, starting in March 2024. Roberth's educational background includes a degree in Human Resources Management from Faculdade Flamingo, obtained between 2018 and 2020.
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