Roberto Ribeiro is an experienced executive with a strong background in commercial, marketing, and digital solutions. Currently serving as CGO and Business Development Director at Sercom since January 2025, Ribeiro previously held the position of Executive Director of Commercial, Marketing and Digital Solutions at ABAI Brasil from August 2022 to November 2024. Prior experience includes roles such as Sales Manager at Atento and Teleperformance, Commercial Manager at Contax, and various leadership positions focused on new business and marketing at Neobpo, Contax S.A., and Tel Contact Center. Ribeiro’s career also features significant contributions as General Sales Director and a member of the Board of Directors at AlmavivA Experience. Ribeiro holds a degree in Marketing from The Tuck School of Business at Dartmouth.
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