Ruth Carmo

Ruth Carmo has a robust background in Customer Experience, with 20 years of experience, particularly in leadership roles focused on team development and relationship management within multiskill and multichannel operations. They currently serve as Gerente de operações at Sercom, where they manage customer service centers and ensure high-quality service delivery. Previously, Ruth held various leadership positions in quality coordination and operations across different sectors, such as fintechs and telecommunications. Ruth also has academic credentials in Data Processing and Business Management.