Samuel Moraes has experience in various roles related to human resources and customer service. From October 2021 to July 2022, Samuel worked at Razão Contabilidade e Consultoria SS Ltda as an Auxiliar de Departamento, responsible for payroll closures and employee registrations. Subsequently, Samuel served at Sercom from September 2025 to January 2024, initially as an Operador de Telemarketing, then as Monitor de Qualidade, where responsibilities included monitoring service quality and conducting feedback sessions. Samuel also took on the role of Analista em desenvolvimento de treinamento, focusing on onboarding and ongoing team training. Additionally, January to September 2025 included a position as Especialista em Cobrança at Syscob Servicos De Cobrança e SAC, engaging with clients for negotiations and debt recovery. Samuel holds a degree in Gestão de Recursos Humanos from Faculdades Metropolitanas Unidas, completed between 2020 and 2021.
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