Wesley Barbosa

Wesley Barbosa is a seasoned professional with extensive experience in Business Intelligence and operations management, currently serving as Coordenador de BI at both Sercom and System Interact since May 2022 and May 2021, respectively. Previous roles include Senior Operations Coordinator and Senior Planning Analyst at Sercom Contact Center, where responsibilities encompassed strategic planning for debt collection portfolios and development of data-driven strategies. Wesley's career began at MASTER INTERMEDIAÇÃO E TECNOLOGIA DE NEGÓCIOS LTDA., progressing from Analyst to Operations Coordinator, with a focus on operational efficiency and team leadership. Educational qualifications include a Bachelor's degree in Business Administration from Centro Universitário Católico Italo Brasileiro, a Postgraduate degree in Strategic Business Management from Universidade Presbiteriana Mackenzie, and an MBA in Leadership, Innovation, and Management 3.0 from Pontifícia Universidade Católica do Rio Grande do Sul.