Sercom

Ervin Marques is currently a customer service supervisor at Sercom, where they have been managing operations and overseeing employee training and development since 2006. They also serve as a sales manager at Grupo AKRK and a supervisor of operations at Consigap Card, roles they assumed in 2020 and 2026, respectively. Ervin's expertise includes overseeing client interactions and implementing efficient training programs, effectively enhancing operational performance. They are pursuing a high school diploma, adding to their extensive experience in customer service and sales.

Org chart

Teams

Offices