We are one of the leading credit management service companies in the Nordics. An innovative technology-oriented company that as a service provider always is at the forefront of development. By offering the right solution, we secure long term sustainable relationships between our customers and their end customers. We have offices in Sweden, Norway, Finland and Denmark with 360 employees.

Credit

Sergel Group

Sergel Group's headquarters in Stockholm, Sweden

This department provides assistance and solutions to customers regarding inquiries and issues related to services and payments.

Customer Support

The Leadership Team at Sergel Group is responsible for steering the company's strategic direction, ensuring financial health, driving sales and marketing initiatives, fostering a positive company culture, and overseeing operations across the Nordic region. Comprising key executives such as the CEO, CFO, Managing Directors, and Heads of Sales and People Culture, they work collaboratively to maintain innovation and secure sustainable relationships between Sergel Group and its clients.

Leadership Team

This department is responsible for managing and recovering outstanding debts from customers or clients.

Debt Collection

The IT and Technology team at Sergel Group oversees the maintenance and advancement of our technological infrastructure, ensuring seamless and secure operations across our platforms. They manage IT compliance, develop core services, and craft specialized IT solutions to support and enhance our credit management services. This team plays a critical role in driving innovation and maintaining our position as a technology leader in the Nordics.

IT and Technology

This department focuses on managing and developing effective business strategies and solutions to drive organizational growth.

Business Solutions

The Human Resources and Culture Team at Sergel Group focuses on nurturing the company's innovative and sustainable work environment. They handle employee relations, talent acquisition, and development, while fostering a positive organizational culture aligned with the company's values and strategic goals across Sweden, Norway, Finland, and Denmark.

Human Resources and Culture Team

The Sales and Customer Success team at Sergel Group leverages innovative technology to drive credit management service sales and ensure customer satisfaction. They focus on building and maintaining long-term, sustainable relationships with clients by providing tailored solutions and support, contributing significantly to the company's growth and success in the Nordics.

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Other teams

Leadership Team

Debt Collection

IT and Technology

Business Solutions

Human Resources and Culture Team

Sales and Customer Success