Jyoti Parmar

Jyoti Parmar, MPH has a diverse and extensive work experience. Jyoti started their career in 2015 as a Student Tutor and Student Worker at St. John's University. Jyoti then worked as a Graduate Assistant, where they gained experience in customer service, event scheduling, and technical support. At the same time, they also worked as a Research Assistant, transcribing and analyzing data for a photography-based project on vulnerabilities in food security and health among children in homeless shelters.

In 2017, Jyoti joined HRA - Healthcare Research & Analytics as a Market Research Analyst, contributing to healthcare market research projects. Jyoti later moved on to Sermo, starting as a Project Manager in 2018. In this role, they successfully executed qualitative and quantitative projects for priority clients and created standard operating procedures (SOPs) for specific clients. Jyoti also collaborated with the Operations Team to develop new processes and solutions to enhance client service.

Jyoti's expertise and leadership skills led their to be promoted as a Senior Project Manager at Sermo in 2019. In this role, they continued to drive the success of healthcare market research projects and supported the training and development of project management employees. In their current role as a Team Lead, Project Management, Jyoti is responsible for the training and success of a team of employees managing both qualitative and quantitative healthcare market research projects. Jyoti conducts regular meetings to discuss projects, departmental goals, and process improvements.

In 2015, Jyoti also gained experience in the healthcare industry as an Access Services Associate at Centra State Healthcare System. Jyoti was responsible for patient registration, ensuring compliance with regulations, coordinating benefits, and maintaining accurate medical records.

Jyoti Parmar's work experience showcases their expertise in project management, market research, data analysis, and healthcare operations.

Jyoti Parmar, MPH, holds a Master's Degree in Public Health Global and Community, which was obtained from St. John's University between 2015 and 2017. Prior to that, they earned a Bachelor's Degree in Biology from the same university between 2011 and 2015. Additionally, they have obtained several certifications, including "A Physician's Practical Guide to Culturally Competent Care" from Cine-Med in 2017, "Health Literacy for Public Health Professionals" from the Centers for Disease Control and Prevention in 2017, "HIPPA & Privacy 2015: What You Need to Know" from the Pharmacist's Letter/Therapeutic Research Center in 2015, "HIPPA & Security 2015: What You Need to Know" from the same institution in 2015, and "What You Need to Know About Bloodborne Pathogens for 2015" from the same institution in 2015.