Bernd Zanzig is a seasoned professional with over 20 years of experience empowering companies in marketing automation and customer experience analytics strategies. Currently serving as the Director of Customer Engagement Services at Serrala, they previously held the position of Vice President Consulting and Practice Lead CRM. Prior to that, Bernd was the Head of CRM Services at Tembit Software GmbH and worked as a Manager at Accenture. They are currently pursuing a Diplom in Luft- und Raumfahrttechnik at Technische Universität Berlin.
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