Daniel Diebäcker

Daniel Diebäcker has a strong work history in consulting and operational excellence. Daniel began their career as a Bachelor Thesis intern at Hugo Boss in 2012, followed by a Master's degree at Maastricht University. Daniel then moved on to Amazon, where they worked as a Program Manager focusing on external fulfillment. After their time at Amazon, they joined Porsche Consulting as a Senior Consultant before transitioning to Serrala, where they held various roles including Manager of Strategy and Operational Excellence, Director of Customer Success, and Director of Customer Experience. Currently, they serve as the VP of Customer & Operational Excellence at Serrala.

Daniel Diebäcker completed their Master of Science (M.Sc.) in International Business / Supply Chain Management at Maastricht University in 2012-2013. Daniel also obtained additional certifications including Certified SAFe 4 Agilist, Professional Scrum Master (PSM 1), and won awards in various hackathons.