John Sargent has a diverse background in technical support and engineering, spanning over two decades. Experience includes serving as AIX and Storage Technical Lead at RR Donnelley, Technical Sales Consultant and Technical Support Coordinator at Service Express, and Lead Customer Engineer at IBM, where responsibilities included managing hardware for System Z, P, I, Totalstorage disk and tape. Prior roles include Technical Support Engineer at Blue Chip, providing support for IBM hardware, and User Support Operator at Forte, coordinating support for hotel management systems. John began this career as a Senior Information Assistant at Birmingham Marketing Partnership.
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