As a leading Third-Party Maintenance (TPM) provider, Service Express specializes in data center maintenance for server, storage and network equipment. They meet the need for post-warranty support solutions by helping IT professionals reduce costs and connect to an outstanding level of user-friendly support.

Information Technology

Service Express

Service Express' headquarters in Grand Rapids, MI, United States

This department manages and maintains storage solutions within the infrastructure environment.

Infrastructure Storage

This department is responsible for managing client relationships and driving revenue through account management and sales initiatives.

Sales Department

This department focuses on generating new sales opportunities through proactive outreach and building relationships with potential clients.

Sales Development

This department is responsible for delivering maintenance and technical support services at various locations.

Field Services

The Sales Operations team at Service Express focuses on streamlining sales processes, enhancing team productivity, and optimizing customer engagement strategies. They support the sales force by providing analytics, sales training, and operational efficiency, ensuring that the team can effectively drive revenue and meet customer needs in the competitive Third-Party Maintenance market. By coordinating resources and aligning sales goals, they play a vital role in enabling growth and improving overall sales performance.

Sales Operations

The Technical Support and Engineering team at Service Express is responsible for providing expert assistance and innovative solutions for data center maintenance. This team leverages a diverse range of skills, from software development to network engineering, to ensure seamless system integration and optimal performance of server, storage, and network equipment. They focus on enhancing customer satisfaction through proactive support, effective troubleshooting, and continuous improvement of service delivery processes.

Technical Support and Engineering

This department provides expertise in troubleshooting and resolving technical issues to ensure optimal performance of products and services.

People (2)

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Other teams

Sales Department

Sales Development

Field Services

Sales Operations

Technical Support and Engineering

Technical Support