Service Hero is the Arab World's only 100% consumer-driven customer satisfaction index. Our voting platform empowers consumers like you to rate the service quality of places you visit, like your bank, café, mobile operator and car garage. Your votes tell companies their strengths and weaknesses and how they compare with competitors. Your votes also provide industry averages and an overall country average which can be compared on a global scale.

Service Hero adheres to internationally recognized research principles. It is a member of ESOMAR and is backed by an Independent Advisory Council ensuring results which are impartial, objective and which accurately reflect the voice of the customer.

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