Service Physics
Albert Flecha is an experienced professional in data services and business intelligence, currently serving as the Director of Data Services at Service Physics since April 2021. Prior to this role, Albert held the position of Data Architect at Peloton Interactive from October 2018 to April 2021, where responsibilities included architecting solutions for enterprise systems and leading a team of middleware developers. Albert’s career also includes significant roles at Anheuser-Busch InBev as Global Manager of Business Intelligence and at Bloomberg LP as a Business Intelligence Architect, focusing on ETL processes, database modeling, and dashboard design. Earlier experiences include roles at JPMorgan Chase as an IB Summer Analyst and a Data Intern. Albert holds a Bachelor of Science degree in Finance from Penn State University.
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Service Physics
We embed in growth-oriented organizations to : • Reveal hidden data and generate insight to align efforts to outcomes • Strategically deploy digital and technology solutions to transform the experience for owners, operators, and guests • Design and implement comprehensive operations and leadership systems that make sense for people and enable businesses to scale effectively • Build capability for limitless continuous improvement—from the shop floor to the C-suite OUR MISSION: To make service work better for people. OUR VALUES: Drive: We seize every opportunity to make it amazing. Seek, Understand, & Solve: We are relentlessly curious problem seekers and solvers. Growth Mindset: We are open to what’s possible & believe in constant learning and experimenting our way through ambiguity. Servant Leadership: We are accepting, vulnerable, authentic, present, and useful. Be a Pro: We constantly show up as individuals and as a team with quality and integrity. Positivity: We provide lift, not drag.